Meena is Google’s first truly conversational AI

google meena ai conversational artificial intelligence virtual assistant technology
Meena is Google’s first truly conversational AI
Editor at TechForge Media. Often sighted at global tech conferences with a coffee in one hand and laptop in the other. If it's geeky, I'm probably into it.

Google is attempting to build the first digital assistant that can truly hold a conversation with an AI project called Meena.

Digital assistants like Alexa and Siri are programmed to pick up keywords and provide scripted responses. Google has previously demonstrated its work towards a more natural conversation with its Duplex project but Meena should offer another leap forward.

Meena is a neural network with 2.6 billion parameters. Google claims Meena is able to handle multiple turns in a conversation (everyone has that friend who goes off on multiple tangents during the same conversation, right?)

Google published its work on e-print repository arXiv on Monday in a paper called “Towards a Human-like Open Domain Chatbot”.

A neural network architecture called Transformer was released by Google in 2017 which is widely acknowledged to be among the best language models available. A variation of Transformer, along with a mere 40 billion English words, was used to train Meena.

Google also debuted a metric alongside Meena called Sensibleness and Specificity Average (SSA) which measures the ability of agents to maintain a conversation.

Meena scores 79 percent using the new SSA metric. For comparison, Mitsuku – a Loebner Prize-winning AI agent developed by Pandora Bots – scored 56 percent.

The result of Meena brings its conversational ability close to that of humans. On average, humans score around 86 percent using the SSA metric.

We don’t yet know when Google intends to debut Meena’s technology in its products but, as the digital assistant war heats up, we’re sure the company is as eager to release it as we are to use it.

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