Stefano Somenzi, Athics: On no-code AI and deploying conversational bots

No-code AI solutions are helping more businesses to get started on their AI journeys than ever. Athics, through its Crafter.ai platform for deploying conversational bots, knows a thing or two about the topic.

AI News caught up with Stefano Somenzi, CTO at Athics, to get his thoughts on no-code AI and the development of virtual agents.

AI News: Do you think “no-code” will help more businesses to begin their AI journeys?

Stefano Somenzi: The real...

Medical chatbot using OpenAI’s GPT-3 told a fake patient to kill themselves

We’re used to medical chatbots giving dangerous advice, but one based on OpenAI’s GPT-3 took it much further.

If you’ve been living under a rock, GPT-3 is essentially a very clever text generator that’s been making various headlines in recent months. Only Microsoft has permission to use it for commercial purposes after securing exclusive rights last month.

In a world of fake news and misinformation, text generators like GPT-3 could one day have very concerning...

IBM study highlights rapid uptake and satisfaction with AI chatbots

A study by IBM released this week highlights the rapid uptake of AI chatbots in addition to increasing customer satisfaction.

Most of us are hardwired to hate not speaking directly to a human when we have a problem—following years of irritating voicemail systems. However, perhaps the only thing worse is being on hold for an uncertain amount of time due to overwhelmed call centres.

Chatbots have come a long way and can now quickly handle most queries within minutes....

What happens when Google’s chatty bot chats with a chatbot?

Google Duplex impressed and scared the world in equal parts when it was unveiled, and now we've seen how a conversation goes with another chatbot.

Duplex, for a quick primer, is Google's AI-powered voice bot which can call businesses on a person's behalf for things such as booking hair appointments. It's so realistic that everyone has decided that bots must declare themselves as such before chatting with a human.

A company known as PolyAI – which specialises in...

Google’s chatty Duplex AI expands to the UK, Canada, and Australia

Google’s conversational Duplex AI has begun expanding outside the US and New Zealand to the UK, Canada, and Australia.

Duplex probably needs little introduction as it caused a bit of a stir when it debuted at I/O in late 2018 (when conferences were things you could still physically attend.)

The human-sounding AI could perform actions like calling a business on a person’s behalf and booking in things such as hair appointments or table...

Babylon Health lashes out at doctor who raised AI chatbot safety concerns

babylon health ai doctor safety gp at hand artificial intelligence

Controversial healthcare app maker Babylon Health has criticised the doctor who first raised concerns about the safety of their AI chatbot.

Babylon Health’s chatbot is available in the company’s GP at Hand app, a digital healthcare solution championed by health secretary Matt Hancock that was also integrated into Samsung Health since last year.

The chatbot aims to reduce the burden on GPs and A&E departments by automating the triage process to determine whether...

Babylon Health erases AI test event for its chatbot doctor

Babylon Health has removed all traces of an AI test event it held last year to promote its chatbot doctor.

The company's GP at Hand app, which features the chatbot and can provide a video link with a doctor, was promoted by former UK digital secretary Matt Hancock and is backed by the NHS.

Furthermore, Samsung partnered with Babylon Health last year to integrate the service with compatible Galaxy devices

Babylon Health's AI-powered chatbot aims to provide...