Twitter begins labelling ‘good’ bots on the social media platform

Twitter is testing a new feature that will give the good kind of bots some due recognition.

Bots have become a particularly hot topic in recent years, but mainly for negative reasons. We’ve all seen their increased use to share propaganda to sway democratic processes and spread disinformation around things like COVID-19 vaccines.

However, despite their image problem, bots can be an important tool for good.

Some bots share critical information around things...

AI & Big Data Expo 2021: Ethics, myths and making sense of data

A black and white drawing depicting artificial intelligence.

The global AI market is predicted to snowball over the next few years, reaching a $190.61 billion market value in 2025. By 2030, AI will lead to an estimated $15.7 trillion, or 26% increase in global GDP.

Industry analyst firm Gartner has also predicted that by 2022 companies will have an average of 35 AI projects in place. 

Of all the end-use industries, the market for manufacturing is expected to grow the fastest. Increasing data volume derived from the...

Researchers from Microsoft and global leading universities study the ‘offensive AI’ threat

A group of researchers from Microsoft and seven global leading universities have conducted an industry study into the threat offensive AI is posing to organisations.

AIs are beneficial tools but are indiscriminate in also providing assistance to individuals and groups that set out to cause harm.

The researchers’ study into offensive AI used both existing research into the subject in addition to responses from organisations including Airbus, Huawei, and...

Fetch.ai launches AI ‘agent’ to counter DeFi impermanent losses

Cambridge-based AI blockchain startup Fetch.ai has launched a DeFi (Decentralised Finance) Agents toolkit to greatly improve the experience of such “Web 3.0” applications.

Fetch.ai made our innovative companies to watch in 2021 list for its grand vision to build a decentralised network of autonomous “agents” that perform real-world tasks. For most companies, that plan could sound almost impossibly ambitious—but Fetch.ai has the talent and resources to pull it off and...

McDonald’s drive-thru AI bot may have broken privacy law

McDonald’s announced earlier this month that it was deploying an AI chatbot to handle its drive-thru orders, but it turns out it might break privacy law.

The chatbot is the product of a voice recognition company McDonald’s snapped up in 2019 called Apprente which is now known as McD Tech Labs.

McDonald’s deployed the chatbots to ten of its restaurants in Chicago, Illinois. And there lies the issue.

The state of Illinois has some of the strictest data...

Fetch.ai announces partnership with IoT-focused distributed ledger IOTA

Cambridge-based AI startup Fetch.ai has announced a partnership with IOTA, an open-source distributed ledger focused on the Internet of Things.

Fetch.ai has caught the attention of investors for its potentially groundbreaking machine learning network of autonomous “agents” that can perform real-world tasks. It’s also caught our attention, making our list of innovative companies to watch in 2021.

IOTA was among the most hyped projects during the 2017...

Hi Auto brings conversational AI to drive-thrus using Intel technology

Hi Auto is increasing the efficiency of drive-thrus with a conversational AI system powered by Intel technologies.

Drive-thru usage has rocketed over the past year with many indoor restaurants closed due to pandemic-induced restrictions. In fact, research suggests that drive-thru orders in the US alone increased by 22 percent in 2020.

Long queues at drive-thrus have therefore become part of the “new normal” and fast food is no longer the convenient alternative to...

How to carry conversational AI beyond Covid-19: A guide

The acceleration of digital transformation was one of the most striking impacts of the pandemic. Video conferencing, contactless payments and conversational AI were just three of the technologies that saw massive adoption rates during 2020 as organisations scrambled to enable employees to work remotely, while helping customers to safely transact in-store and self-serve online.

Contact centre employees in the healthcare, travel, financial, retail and insurance sectors found...

Google’s AI reservation service Duplex is now available in 49 states

Google has expanded its controversial AI reservation service Duplex to 49 states across the US.

Duplex will have to comply with privacy regulations which vary between states and – when it expands further outside the US – their national laws too.

Google says the rollout delay in the US was due to awaiting changes in legislation or the need to add features on a per-state basis. Some states, for example, require a call-back number.

The reservation service...

Fetch.ai partners with FESTO on decentralised manufacturing marketplace

AI blockchain startup Fetch.ai is partnering with industry veteran FESTO to launch a decentralised marketplace for manufacturing.

Fetch.ai is based in Cambridge, UK and has built an impressive team of talent with experience from DeepMind, Siemens, Sony, and a number of esteemed academic institutions. The company is working on decentralised autonomous “agents” which perform real-world tasks.

FESTO was founded in 1925 and currently produces and sells pneumatic and...