McDonald’s announced earlier this month that it was deploying an AI chatbot to handle its drive-thru orders, but it turns out it might break privacy law.
The chatbot is the product of a voice recognition company McDonald’s snapped up in 2019 called Apprente which is now known as McD Tech Labs.
McDonald’s deployed the chatbots to ten of its restaurants in Chicago, Illinois. And there lies the issue.
The state of Illinois has some of the strictest data...