Google has expanded its controversial AI reservation service Duplex to 49 states across the US.
Duplex will have to comply with privacy regulations which vary between states and – when it expands further outside the US – their national laws too.
Google says the rollout delay in the US was due to awaiting changes in legislation or the need to add features on a per-state basis. Some states, for example, require a call-back number.
The reservation service...